Nikkivoice ai collections agent

Meet Nikki — your voice AI for collections calls

Verifies the borrower, presents what's due, negotiates a repayment plan, and hands off to a human the moment a call needs one — every decision logged below.

Borrower persona

select before starting the call

Call control

fixed for this call

Nikki's voice (TTS)Auto-send after transcription

review the transcript before sending — recommended for accuracy

sentiment

neutral

avg latency

—

Ramesh Iyer

Personal Loan · Northbridge Financial Services · call id —

idle

select a persona and start the call to begin the transcript

Call stage

driven by Nikki's own state output

idle

Greeting

Verify identity

Present dues

Negotiate

Resolution

Closed